N5 Notice for Damage or Interference
Complete instructions for Ontario landlords addressing tenant damage or disturbances
Notice of Termination for Damage or Interference
The N5 Notice addresses situations where tenants or their guests cause damage to the rental property beyond normal wear and tear or substantially interfere with the reasonable enjoyment of other tenants or the landlord. This notice serves two purposes depending on whether it is the first or second notice for similar conduct. A first N5 Notice gives the tenant an opportunity to correct the problem within a specific timeframe, and if they fix the issue, the notice becomes void and cannot be used to pursue eviction. A second N5 Notice for the same or similar conduct within six months does not provide a void period, allowing the landlord to proceed directly to eviction application if the tenant does not move out voluntarily by the termination date.
Completing an N5 Notice correctly requires documenting specific incidents with dates and details, understanding which type of N5 applies to your situation, calculating proper notice periods, and following service requirements precisely. The Landlord and Tenant Board reviews N5 Notices carefully because they involve subjective assessments about what constitutes substantial interference or damage beyond normal wear. Vague complaints without specific incidents, incorrect notice periods, or failure to properly document the conduct you are complaining about can result in your application being dismissed even when legitimate problems exist. For a complete overview of all Landlord and Tenant Board forms including applications and other notices, our comprehensive guide organizes every form type by category and explains when each is used.
Download the Official N5 Notice Form
The N5 Notice of Termination for Interfering with Others, Damage, or Overcrowding is available from the Landlord and Tenant Board. Download the current official form before completing it using the instructions below.
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Before You Issue an N5 Notice
Document problems thoroughly and determine which type of N5 applies to your situation
Document Specific Incidents
N5 Notices require specific details about what happened, when it happened, and how it affected you or other tenants. General complaints like “the tenant is noisy” or “there is damage” are insufficient. You need documented incidents with dates, times, descriptions of what occurred, and evidence of the impact. For noise complaints, record dates and times when excessive noise occurred, what type of noise it was, how long it lasted, and who was affected. For damage, photograph the damage with timestamps, describe when you discovered it, and document what specific damage exists beyond normal wear and tear. Keep written records contemporaneously as incidents occur rather than trying to reconstruct events from memory weeks later.
First N5 vs Second N5
If this is the first N5 Notice you are serving for this type of conduct, you must give the tenant a seven-day void period during which they can correct the problem and void the notice. The notice must clearly explain what conduct needs to stop and give the tenant the opportunity to fix the situation. If you serve a second N5 Notice within six months for the same or similar conduct, the tenant does not get a void period and you can file your eviction application immediately after the termination date passes. Understanding which type of N5 you are serving is critical because using the wrong notice period or failing to provide a void period when required makes the notice invalid.
Substantial Interference Standard
The Residential Tenancies Act requires that interference be substantial, not merely annoying or inconvenient. Normal living sounds like footsteps, voices at reasonable volumes during reasonable hours, or children playing are not substantial interference even if you find them bothersome. Substantial interference typically involves conduct that seriously affects the ability of others to enjoy their rental homes, such as loud parties late at night repeatedly, threatening behavior, illegal activity causing safety concerns, or persistent noise that prevents sleep or normal use of the rental unit. Before serving an N5 Notice, consider whether the conduct truly rises to the level of substantial interference or whether it reflects normal differences in lifestyle preferences that do not warrant eviction proceedings.
Landlord and Tenant Board hearings require proving that interference was substantial through credible evidence from affected parties. Our landlord representation services help property owners understand what evidence the Board expects, how to document incidents effectively, and whether your specific situation justifies an N5 Notice or would benefit from alternative approaches to resolving tenant conflicts.
Damage vs Normal Wear and Tear
Normal wear and tear from ordinary use of the rental unit over time is not grounds for an N5 Notice. Faded paint, worn carpets from regular foot traffic, minor scuffs on walls, or aging fixtures are expected deterioration that landlords must address as part of maintaining the property. Damage means destruction or deterioration beyond what normal use would cause, such as holes punched in walls, broken fixtures from misuse, stains from negligence, or destruction of property through careless or intentional conduct. The distinction matters because serving an N5 Notice for normal wear and tear appears unreasonable to the Board and damages your credibility even if you have legitimate complaints about other tenant conduct.
Completing the N5 Notice Correctly
The N5 Notice form requires specific information presented clearly and accurately. Vague or incomplete descriptions of the conduct you are complaining about give tenants grounds to challenge the notice at hearings. The Board expects you to demonstrate that you properly informed the tenant about what behavior needs to stop and why it violates their obligations under the tenancy agreement or the Residential Tenancies Act.
Identify Reason for Notice
The N5 form addresses three distinct grounds: substantial interference with reasonable enjoyment, willful or negligent damage, and overcrowding. Check the appropriate box and provide separate descriptions for each type of violation if multiple apply.
Describe Incidents with Specificity
Include the date, specific details about what happened, who was involved or affected, and the impact on reasonable enjoyment or property condition. Attach additional pages if needed.
Calculate Termination Date
For a first N5, termination must be at least twenty days after service for monthly tenancies, with the first seven days being the void period. For a second N5 within six months, termination must be at least fourteen days after service.
Explain Void Period for First N5
Clearly explain that the tenant can void the notice by stopping the conduct within seven days. Specify what actions the tenant must take or refrain from taking to void the notice.
Understanding N5 Notice Periods
First and second notices have different requirements for termination dates and void periods
First N5 Notice Period
When you serve the first N5 Notice for a particular type of conduct, the tenant gets seven days to stop the behavior and void the notice. For monthly tenancies, the termination date must be at least twenty days after you serve the notice and must fall on the last day of a rental period. This means you count twenty days from service, then identify the next last day of the rental period that falls on or after that date. During the first seven days, if the tenant stops the conduct completely, the notice becomes void and you cannot use it as the basis for an eviction application. If the conduct continues or resumes after the seven-day void period, you can file your application after the termination date passes.
Second N5 Notice Period
If you serve a second N5 Notice within six months of the first one for the same or similar conduct, the tenant does not receive a void period. The termination date must be at least fourteen days after you serve the notice for monthly tenancies and must fall on the last day of a rental period. The shorter notice period and absence of a void period reflect that the tenant already received one opportunity to correct the behavior and did not do so permanently. You can file your eviction application any time after the termination date passes, provided the tenant has not moved out voluntarily. The second N5 carries more serious consequences and typically faces closer scrutiny from the Board about whether the conduct truly is the same or similar to what the first notice addressed.
Same or Similar Conduct
Determining whether a second N5 involves the same or similar conduct as a first N5 requires analyzing the nature of the behavior rather than whether every detail is identical. Excessive noise at night is similar conduct regardless of whether it involves music, television, or loud conversations. Damage to walls is similar conduct whether it involves holes, scratches, or stains. However, noise complaints are not similar to damage complaints, and interference issues are not similar to overcrowding issues. If you served a first N5 for noise and now want to serve notice for damage, that would be a first N5 for the damage issue even though you previously served an N5 for a different issue. Keep careful records of when you served previous N5 Notices and what conduct they addressed to ensure you are using the correct notice type.
After the N5: Filing an L2 Application
If the tenant does not void the notice (for first N5s) and does not move out by the termination date, the next step is filing an L2 Application with the Landlord and Tenant Board requesting an eviction order. The L2 Application is used for evictions based on grounds other than non-payment of rent, including damage, interference, and other N5-related issues. At the hearing, you will need to prove the incidents you described in the notice actually occurred and that they meet the legal standard for eviction. Preparation of evidence and witnesses is critical to success in L2 hearings.
Serving the N5 Notice
The N5 Notice must be served using one of the methods allowed under the Residential Tenancies Act. You can hand the notice directly to the tenant, which is the most reliable method and starts the notice period immediately. You can leave it in the tenant’s mailbox, but service is not considered complete until the fifth day after you place it there, so you need to account for this delay when calculating your termination date and void period. You can slide it under the door of the rental unit or through a mail slot, with service complete on the fifth day after delivery.
You cannot serve N5 Notices by email, text message, or regular mail. These methods are not valid regardless of whether the tenant receives and reads the notice. If you use mailbox or door service, document exactly when and how you delivered the notice because you will need to prove service if the tenant disputes it at the hearing. Taking a photo of the notice in the mailbox or by the door with a timestamp helps establish that service occurred. If you serve the notice personally by handing it to the tenant, having a witness present who can testify about service provides additional proof if needed. Proper service is just as important as completing the notice correctly, because defects in service invalidate the entire notice regardless of the legitimacy of your complaints about tenant conduct.
Received an N5 Notice?
If you’re a tenant who has received an N5 Notice, you have rights. For a first N5, you can void the notice by correcting the issue within seven days. Many N5 Notices contain vague allegations, incorrect notice periods, or fail to meet the “substantial interference” standard required by law. Even valid notices can be defended at a hearing.
Get Tenant HelpCommon Questions About N5 Notices
What happens if the tenant stops the conduct during the void period?
If you serve a first N5 Notice and the tenant completely stops the problematic conduct within the seven-day void period, the notice becomes void and you cannot use it as grounds for an eviction application. The tenant has successfully used their opportunity to correct the behavior. However, if the same or similar conduct resumes later, you can serve a new N5 Notice, and because this would be the second notice within six months, the tenant would not receive another void period. This means tenants must permanently stop the conduct, not just pause it temporarily during the void period and then resume it afterward.
The challenge with voidable N5 Notices is proving whether the tenant genuinely stopped the conduct or merely paused it briefly. Keep detailed records documenting whether problematic behavior continued after you served the notice, including dates, times, and specifics about any incidents that occurred during or after the void period. If conduct resumes shortly after the void period, this demonstrates the tenant did not actually correct the problem permanently and supports your position that the notice was not successfully voided.
How much damage justifies an N5 Notice?
There is no specific dollar threshold that determines whether damage justifies an N5 Notice. The question is whether the damage resulted from willful or negligent conduct by the tenant or their guests that goes beyond normal wear and tear from ordinary use of the rental unit. Minor scuffs, small nail holes from hanging pictures, or worn carpets from regular foot traffic are normal wear and tear that do not justify N5 Notices. Holes punched in walls, broken fixtures, significant stains from spills that were not cleaned promptly, or destruction of property through careless handling all constitute damage that can support an N5 Notice.
The focus should be on the conduct that caused the damage rather than just the dollar value of repairs. Damage caused by a tenant hosting a party where guests became destructive demonstrates the type of willful or negligent conduct the N5 process addresses. Gradual deterioration from normal use over several years, even if repair costs are substantial, does not justify an N5 Notice because it reflects the natural lifecycle of property components rather than tenant misconduct. When in doubt about whether specific damage justifies formal notice proceedings, consulting with someone experienced in landlord representation helps you assess whether your situation warrants an N5 Notice or whether other approaches would be more appropriate.
Can I serve an N5 Notice for one loud party?
Technically yes, you can serve an N5 Notice based on a single incident if that incident was severe enough to constitute substantial interference with reasonable enjoyment. However, the Landlord and Tenant Board tends to view patterns of conduct more seriously than isolated incidents when determining whether eviction is warranted. A single loud party that resulted in police complaints, property damage, or threats to other tenants could justify an N5 Notice and subsequent eviction if the conduct was egregious enough. A single party that was merely louder than you prefer but did not significantly impact other tenants’ ability to enjoy their homes is less likely to support eviction even if you technically have grounds to serve notice.
From a practical standpoint, landlords who pursue eviction based on single incidents face skepticism from adjudicators about whether the response is proportionate to the offense. Documenting multiple incidents demonstrating a pattern of problematic conduct creates stronger cases than relying on isolated events. This does not mean you cannot address single serious incidents through N5 Notices, but you should be realistic about the likelihood of obtaining an eviction order based solely on one occurrence unless that occurrence was particularly disruptive or dangerous.
What if other tenants are afraid to testify about the disturbances?
This is a common challenge in N5 cases involving interference with reasonable enjoyment. Other tenants may have experienced the noise, disturbances, or threatening behavior but are reluctant to testify at hearings because they fear retaliation, want to avoid confrontation, or simply do not want to get involved in legal proceedings. Without testimony from affected parties, proving substantial interference becomes very difficult because you are relying on your own observations rather than evidence from the people whose enjoyment was actually affected.
Some strategies for addressing this challenge include obtaining written statements from affected tenants describing what they experienced, even if they cannot attend the hearing to testify in person. While written statements carry less weight than live testimony subject to cross-examination, they provide some corroboration of your claims. You can also document your own observations of the disturbances if you were present when they occurred or if the conduct was visible or audible to you directly. In some cases, police reports or bylaw enforcement records can provide independent third-party documentation that disturbances occurred. However, the reality is that eviction applications based on interference are significantly weaker without testimony from affected parties, which is why many landlords find professional representation valuable for navigating evidence requirements and determining whether cases are strong enough to proceed.
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