Human Rights Tribunal Representation | Toronto Ontario

Human Rights Tribunal of Ontario Representation

Professional representation for discrimination claims in employment, housing, services, and other protected areas

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Expert Human Rights Legal Representation

The Human Rights Tribunal of Ontario is an independent adjudicative body that hears and resolves claims of discrimination and harassment under the Ontario Human Rights Code. The Code protects people from discrimination in employment, housing, services, contracts, and membership in unions or professional associations based on protected grounds including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, and record of offences. Experiencing discrimination can be devastating personally and professionally, and pursuing a human rights claim requires navigating a complex legal process with strict procedural requirements and evidentiary standards.

As a licensed paralegal regulated by the Law Society of Ontario, I provide complete representation in Human Rights Tribunal proceedings for applicants bringing discrimination claims and for respondents defending against allegations. From assessing whether your situation constitutes discrimination under the Code through filing applications, participating in mediation, and representing you at hearings, I handle every aspect of human rights proceedings with sensitivity to the personal nature of these matters and commitment to protecting your rights. Human rights cases involve both legal complexity and significant emotional impact, requiring a representative who understands the law while providing supportive and respectful service throughout what can be a lengthy and challenging process.

Experienced Discrimination or Harassment?

Limitation periods for filing human rights applications are strict. Contact us to discuss your situation and options.

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Human Rights Tribunal Services

For Applicants (Bringing Claims)

  • Employment discrimination including hiring, promotion, compensation, termination, and workplace treatment based on protected grounds
  • Workplace harassment including poisoned work environment, sexual harassment, and harassment based on protected characteristics
  • Housing discrimination in rental applications, tenancy conditions, evictions, and access to housing based on protected grounds
  • Disability accommodation failure including refusal to accommodate disabilities in employment, housing, or services
  • Service discrimination in access to goods, services, facilities, or accommodations based on protected grounds
  • Contract discrimination in formation, terms, or termination of contracts based on protected characteristics
  • Union or professional association discrimination in membership, benefits, or representation
  • Reprisal claims for asserting rights under the Code or participating in human rights processes

For Respondents (Defending Claims)

  • Response preparation addressing allegations and establishing defences to discrimination claims
  • Bona fide occupational requirement defence for employment qualifications legitimately necessary for job performance
  • Accommodation to point of undue hardship defence showing accommodation was provided or would cause undue hardship
  • Procedural defences including limitation period arguments, jurisdictional challenges, and abuse of process claims
  • Evidence gathering and witness preparation to defend against discrimination allegations
  • Mediation participation to resolve claims without hearing when settlement serves organizational interests
  • Hearing representation including cross-examination of applicant witnesses and presentation of defence case
  • Post-hearing matters including compliance with orders and appeal considerations

Understanding Human Rights Protection in Ontario

The Ontario Human Rights Code is remedial legislation designed to address discrimination and create equal opportunity regardless of personal characteristics unrelated to legitimate requirements. Understanding what conduct constitutes discrimination, what protected grounds exist, what areas are covered by the Code, and what remedies are available helps you recognize when human rights violations have occurred and whether pursuing a claim is appropriate for your situation.

What is Discrimination Under the Code?

Discrimination under the Ontario Human Rights Code occurs when someone is treated adversely because of a protected characteristic, when rules or practices that appear neutral have a discriminatory effect on people with protected characteristics, or when someone is subjected to harassment based on protected grounds. Direct discrimination involves explicit different treatment based on protected grounds such as refusing to hire someone because of their race or denying housing because of family status. Adverse effect discrimination occurs when rules or requirements that apply equally to everyone disproportionately impact people with certain protected characteristics, such as mandatory weekend work that disproportionately affects people with certain religious obligations. The key elements are that adverse treatment occurred, a protected ground was a factor in the treatment, and the treatment had a negative impact on the person. Discrimination doesn’t require proof of intent to discriminate, meaning conduct can violate the Code even if the person or organization didn’t intend to discriminate. What matters is the effect of the conduct, not the motivation behind it. To establish discrimination, applicants must show they have a characteristic protected by the Code, they experienced adverse treatment in an area covered by the Code, and the protected characteristic was a factor in the adverse treatment. Respondents can defend by showing the treatment wasn’t related to protected grounds, was justified by legitimate requirements, or was addressed through appropriate accommodation.

Protected Grounds Under the Code

The Ontario Human Rights Code protects against discrimination based on seventeen enumerated grounds. Race, ancestry, place of origin, colour, and ethnic origin protect against discrimination based on racial characteristics, ethnic background, or place someone or their ancestors come from. Citizenship protects against discrimination based on Canadian citizenship status, though some legitimate citizenship requirements exist for certain jobs or benefits. Creed protects religious beliefs, practices, and observances. Sex includes pregnancy, breastfeeding, and gender-based discrimination, while sexual orientation protects against discrimination based on being lesbian, gay, bisexual, or heterosexual. Gender identity and gender expression protect transgender and gender non-conforming individuals. Age protects people eighteen and over in most contexts and sixteen and over in employment. Marital status protects people who are married, single, widowed, divorced, separated, or living common law. Family status protects parent-child relationships and other family relationships. Disability is broadly defined to include physical, mental, developmental, learning, and psychological disabilities, past or present conditions, and perceived disabilities even if no actual disability exists. Record of offences protects people with provincial offence convictions or pardoned criminal convictions in employment contexts. These grounds can intersect, meaning someone can experience discrimination based on multiple grounds simultaneously, which the Tribunal considers when assessing claims and remedies. Protection applies only in areas covered by the Code, not in purely private social relationships or areas outside the Code’s scope.

Areas Protected by the Code

The Ontario Human Rights Code applies to specific areas of public life, not to purely private relationships or activities. Employment is the most common area for human rights claims, covering all aspects of the employment relationship from job postings and hiring through working conditions, promotions, discipline, and termination. Housing covers rental housing, condominium units, and most other residential accommodations, protecting against discrimination in applications, tenancy terms, evictions, and access to housing facilities. Services, goods, and facilities includes a broad range of commercial and public services such as restaurants, hotels, retail stores, transportation, education, healthcare, government services, and recreational facilities. Contracts protects against discrimination in formation, terms, or enforcement of contracts whether for goods, services, or other purposes. Vocational associations includes unions, trade associations, professional regulatory bodies, and employer organizations, protecting against discrimination in membership, benefits, and representation. The Code doesn’t apply to purely social or private relationships, family relationships, or religious organizations’ internal affairs regarding selection of clergy or religious education. Understanding which area your situation falls under helps determine what rights and obligations apply and what the Tribunal’s jurisdiction encompasses. Some situations may involve multiple areas simultaneously, such as discrimination in both employment and access to workplace facilities, which are addressed comprehensively in a single application.

Accommodation and Undue Hardship

The duty to accommodate is a central principle in human rights law requiring employers, housing providers, and service providers to modify rules, practices, or requirements to prevent discrimination against people with characteristics related to Code grounds, particularly disability, creed, and family status. Accommodation must be provided to the point of undue hardship, which is a high threshold requiring evidence that accommodation would cause substantial cost, health and safety risk, or operational disruption that cannot be managed. The accommodation process requires cooperation from all parties including the person requesting accommodation who must provide information supporting the need, the organization providing accommodation who must explore options, and any union or third parties affected by accommodation who must cooperate with reasonable solutions. Accommodation might include modifying work schedules for religious observance, providing assistive devices or modified work duties for employees with disabilities, allowing service animals in housing, or adjusting policies that disproportionately affect people with certain protected characteristics. Undue hardship assessments consider financial cost relative to the organization’s size and resources, disruption to operations, and morale and interchangeability of workforce, but cannot be based on minor inconvenience, customer preference, or stereotypical assumptions about capabilities. Failure to accommodate to the point of undue hardship constitutes discrimination even when rules or requirements are otherwise legitimate. The accommodation process should be individualized, timely, and respectful of dignity, with ongoing assessment as circumstances change.

Harassment and Poisoned Environment

Harassment under the Code is defined as a course of vexatious comment or conduct that is known or ought reasonably to be known to be unwelcome and is based on a protected ground. Sexual harassment includes sexual advances, requests for sexual favours, and other verbal or physical conduct of a sexual nature when submission is a condition of employment or when such conduct creates an intimidating, hostile, or offensive environment. Harassment requires more than a single incident except in severe cases, typically involving repeated conduct creating a pattern that interferes with the target’s ability to work, access housing, or enjoy services. A poisoned environment exists when discriminatory comments or conduct are so pervasive that the environment becomes hostile or oppressive to people with certain protected characteristics, even if the conduct isn’t directed at the complainant personally. Employers, landlords, and service providers are responsible for harassment by employees, agents, or clients when they knew or should have known about harassment and failed to take appropriate action to stop it. Effective harassment policies, prompt investigation of complaints, and appropriate remedial action are essential to preventing liability for workplace or service environment harassment. Complainants experiencing harassment should document incidents with dates, details, and witnesses, report harassment through available complaint mechanisms, and consider human rights claims when organizational responses are inadequate or when harassment continues despite reporting.

Remedies Available at the Tribunal

The Human Rights Tribunal has broad remedial powers to address discrimination and achieve the Code’s purposes of eliminating discriminatory practices and providing appropriate compensation for harm caused. Monetary compensation includes awards for injury to dignity, feelings, and self-respect, which can range from modest amounts to substantial awards exceeding fifty thousand dollars depending on the severity and impact of discrimination. Compensation for economic loss covers lost wages, benefits, and other financial losses directly resulting from discrimination. Interest is added to monetary awards from the date of discrimination. Orders can require respondents to change policies, practices, or behaviors that violate the Code, such as implementing anti-discrimination policies, providing training, accommodating the applicant, reinstating terminated employees, or ceasing discriminatory practices. Public interest remedies address systemic discrimination affecting broader groups beyond the individual applicant. Apologies can be ordered when appropriate to acknowledge harm and facilitate reconciliation. Legal fees and costs are not routinely awarded but may be granted in cases involving bad faith conduct. The Tribunal focuses on remedying harm and preventing future discrimination rather than punishing respondents, with remedies tailored to what’s necessary to address the specific discrimination proven. Understanding available remedies helps both applicants considering whether to pursue claims and respondents assessing exposure and settlement value when facing claims.

The Human Rights Tribunal Process

Human Rights Tribunal proceedings follow a structured process from application filing through hearing and decision, typically taking one to three years from start to finish depending on complexity and whether the matter settles during mediation. Understanding each stage helps you know what to expect and prepare effectively for the requirements at each point in the process.

Application Filing

Applicants file applications describing the discrimination alleged, identifying respondents, specifying protected grounds and areas involved, and requesting remedies. Applications must be filed within one year of the last incident of discrimination, though the Tribunal has discretion to accept late applications in limited circumstances.

Response Stage

Respondents file written responses admitting or denying allegations, raising defences and jurisdictional challenges, and providing their version of events. Responses must address each allegation specifically and identify evidence supporting the respondent’s position.

Mediation

The Tribunal offers mediation services where parties attempt settlement with assistance from trained mediators. Mediation is confidential, voluntary, and often resolves cases without hearing. Many applications settle during mediation through negotiated agreements addressing the applicant’s concerns.

Disclosure and Particulars

Parties exchange documents and information supporting their positions. The Tribunal may order particulars requiring parties to clarify vague allegations or defences. Complete disclosure of relevant documents is required before hearing to ensure no party is surprised by evidence.

Hearing Preparation

Parties prepare witness lists, organize documents into books of exhibits, prepare witness statements, review evidence, and develop legal arguments. Most hearings are conducted in writing or through video conference rather than in-person attendance at Tribunal offices.

Hearing

The applicant presents evidence first through written submissions, witness testimony, and documents. The respondent then presents their case. Parties can cross-examine witnesses and make legal submissions. The hearing may occur over multiple days scheduled weeks apart.

Decision

The Tribunal member issues a written decision months after hearing completion analyzing evidence, making factual findings, applying legal principles, and ordering remedies if discrimination is proven. Decisions are public and posted on the Canadian Legal Information Institute website.

Reconsideration and Judicial Review

Parties can request reconsideration of decisions within thirty days if errors occurred. Judicial review to Divisional Court is available within thirty days if the Tribunal made errors of law or jurisdiction. Appeals and reviews have limited grounds and success rates.

Enforcement

Tribunal orders are enforceable through the court system if respondents don’t comply voluntarily. Applicants can file orders with the Superior Court and use court enforcement mechanisms to collect monetary awards or compel compliance with non-monetary orders.

What to Expect When Pursuing a Human Rights Claim

Human rights proceedings differ from other legal processes in several important ways. Understanding what’s involved emotionally, procedurally, and practically helps you make informed decisions about whether to pursue a claim and prepares you for the challenges and opportunities the process presents.

The Process Takes Time

  • Applications typically take one to three years from filing to decision if they proceed through full hearing rather than settling during mediation
  • Initial stages including filing, response, and mediation typically occur within the first six to twelve months of the process
  • Hearings are scheduled months in advance and may occur over multiple hearing days spread across several months
  • Decisions are typically issued several months after hearing completion as Tribunal members analyze evidence and draft comprehensive decisions
  • The lengthy process requires patience and commitment to seeing the matter through despite delays and uncertainty about outcomes

The Process is Personal and Difficult

  • Discrimination claims require detailed disclosure about personal experiences, characteristics, and impacts that may be private or sensitive
  • Cross-examination by opposing parties challenges your credibility and version of events, which can feel adversarial and stressful
  • Ongoing involvement with people or organizations that discriminated against you prolongs emotional impact of the discrimination experience
  • Public decisions discussing your claims and personal circumstances remain available online permanently after the case concludes
  • Support from representatives, family, friends, or counselors helps manage the emotional difficulty of pursuing claims through to resolution

Despite these challenges, pursuing human rights claims serves important purposes including vindicating your rights, obtaining compensation for harm suffered, requiring organizations to change discriminatory practices benefiting others, and contributing to human rights jurisprudence that protects everyone from discrimination. Professional representation provides not only legal expertise but also guidance through difficult personal aspects of the process with sensitivity to what you’re experiencing while maintaining focus on achieving the best possible outcome for your situation.

Frequently Asked Questions

Common questions about human rights claims and Tribunal proceedings in Ontario

How do I know if what happened to me is discrimination?

To determine whether you experienced discrimination under the Ontario Human Rights Code, consider whether you have a characteristic protected by one of the Code’s grounds such as race, disability, sex, age, or another enumerated ground, whether you experienced adverse treatment in an area covered by the Code such as employment, housing, or services, and whether your protected characteristic was a factor in the adverse treatment you received. Discrimination doesn’t require explicit statements about protected characteristics. It can be inferred from circumstances showing the protected ground was a factor even if other reasons were also involved. Not every unfair treatment is discrimination. Poor treatment unrelated to protected grounds, legitimate business decisions based on performance or qualifications, and personality conflicts without connection to Code grounds typically don’t constitute discrimination. If you believe discrimination occurred, discussing your situation with a human rights legal representative helps assess whether your circumstances meet the legal test for discrimination and whether pursuing a claim is appropriate and likely to succeed based on available evidence and applicable defences.

How long do I have to file a human rights application?

Applications to the Human Rights Tribunal must be filed within one year from the date of the last incident of discrimination you’re complaining about. For ongoing discrimination or a series of discriminatory acts, the one-year period runs from the most recent incident, allowing you to include earlier related incidents in the same application even if those earlier incidents occurred more than a year ago. The Tribunal has discretion to accept late applications beyond the one-year deadline in limited circumstances where you can show you filed as soon as reasonably possible in the circumstances, no substantial prejudice will result to any person affected by the delay, and delay would cause substantial prejudice to you if the application isn’t accepted. However, late filing applications face significant risk of dismissal, making it essential to file within the one-year deadline whenever possible. If you’re approaching the one-year mark, consult with a representative immediately to preserve your right to file rather than missing the deadline and relying on discretionary late filing acceptance. The limitation period is strict and missing it may permanently bar your claim regardless of merit.

Can a paralegal represent me at the Human Rights Tribunal?

Yes, licensed paralegals are authorized by the Law Society of Ontario to provide representation at the Human Rights Tribunal of Ontario for all types of human rights claims. Paralegals can file applications, prepare written submissions, gather and present evidence, conduct examinations and cross-examinations at hearings, make legal arguments, negotiate settlements, and handle all aspects of Tribunal proceedings. The Tribunal’s rules explicitly allow representation by lawyers, paralegals, law students, and other authorized representatives. Many applicants and respondents choose paralegal representation for human rights matters because paralegals who focus on tribunal work develop specialized expertise in human rights law and Tribunal procedures while typically charging lower fees than lawyers for equivalent representation. The complexity of human rights law, the emotional difficulty of discrimination claims, and the procedural requirements of Tribunal proceedings make professional representation valuable whether you choose a paralegal or lawyer. What matters most is the representative’s experience with human rights law and Tribunal practice, their understanding of the specific grounds and areas relevant to your case, and their commitment to representing your interests effectively throughout what can be a lengthy and challenging process.

What compensation can I get if I prove discrimination?

The Human Rights Tribunal can order various forms of compensation if discrimination is proven. Monetary awards for injury to dignity, feelings, and self-respect compensate for the emotional and psychological harm caused by discrimination, with amounts ranging from a few thousand dollars to over fifty thousand dollars depending on the severity and duration of discrimination and its impact on you. Lost income compensation covers wages, benefits, and other employment income lost as a direct result of discrimination such as wrongful termination or denial of promotion. Other economic losses directly caused by discrimination including moving costs from housing discrimination or lost business opportunities can be compensated. Orders requiring respondents to take action such as reinstating you to employment, changing discriminatory policies, providing training, or accommodating your needs address the discrimination going forward. Apologies may be ordered when appropriate to acknowledge harm. Interest is added to monetary awards. Public interest remedies addressing systemic discrimination may be ordered. The Tribunal cannot award punitive damages or damages for mental distress beyond dignity awards, and legal costs are rarely awarded except in exceptional circumstances. Remedies focus on making you whole and preventing future discrimination rather than punishing respondents, with awards tailored to address the specific harm proven in your case.

Should I file a human rights claim or pursue other legal action?

This depends on the specific circumstances and what outcomes you’re seeking. Some situations can proceed through multiple venues such as filing both a human rights claim and a wrongful dismissal lawsuit, filing an employment standards complaint alongside a human rights application, or pursuing Small Claims Court action for damages while also addressing discrimination at the Tribunal. However, the Tribunal may decline jurisdiction if another proceeding has addressed or is addressing the same facts and issues, and courts sometimes stay proceedings pending Tribunal decisions when human rights issues are central to the dispute. Human rights claims are appropriate when discrimination is the primary issue and you want remedies focused on addressing discrimination including policy changes, systemic remedies, and dignity awards not available in other forums. Employment law claims through wrongful dismissal actions may provide higher damage awards for economic losses but don’t address discrimination specifically or provide broader remedial orders. Employment standards complaints can address wage and benefit issues quickly but have limited remedial scope. Strategic considerations include limitation periods which differ between venues, costs and timelines which vary significantly, available remedies and damage caps in different forums, and whether multiple proceedings create efficiency or risk inconsistent results. Consulting with a representative who understands all available options helps you choose the most appropriate venue or combination of venues for your specific situation and objectives.

What if the discrimination happened at a small company?

The Ontario Human Rights Code applies to all employers, landlords, and service providers in Ontario regardless of size, with very limited exceptions. Small businesses, individual landlords, and service providers operated by individuals are subject to the Code’s requirements just as large organizations are. The duty to accommodate applies to all employers and service providers though undue hardship considerations may account for the size and resources of the organization when assessing what accommodation is reasonable. Small employers cannot avoid Code obligations by claiming they’re too small to be covered or that compliance is difficult for small operations. However, practical considerations affect small company cases including whether the respondent has resources to pay damages if you succeed, whether the respondent can afford legal representation making proceedings more adversarial, and whether the respondent even has current operations and assets to enforce against if an order is made. Some successful applicants against small businesses discover orders are uncollectible because businesses close or lack assets to seize. These practical realities should inform decisions about pursuing claims against small respondents, though the principle of vindicating rights may justify proceeding even when collection is uncertain. Financial capacity to pay doesn’t affect whether discrimination occurred, only what remedies are practically achievable if you succeed.

Can I be fired for filing a human rights complaint?

No, the Ontario Human Rights Code explicitly prohibits reprisal against anyone for asserting rights under the Code, filing a human rights application, participating as a witness in Tribunal proceedings, or refusing to do something that would violate the Code. Reprisal is itself a violation of the Code allowing the person who experienced reprisal to file a separate application. Reprisal can take various forms including termination, demotion, reduced hours, harassment, negative performance reviews, or other adverse treatment following protected human rights activity. Employers who terminate or discipline employees shortly after human rights complaints are filed face strong inference that the adverse action was motivated by the complaint rather than legitimate performance or business reasons. However, the Code doesn’t provide absolute immunity from legitimate discipline or termination for performance issues that are genuinely unrelated to human rights activities. If terminated after filing a human rights complaint, the key question is whether the termination was motivated by the complaint or whether legitimate independent reasons existed. Timing close to complaint filing, lack of previous performance issues, pretextual reasons that don’t withstand scrutiny, and evidence of animus toward the complainant all support reprisal findings. If you experience any adverse treatment after filing a human rights complaint or participating in proceedings, document everything carefully and consult with your representative immediately about whether the conduct constitutes reprisal warranting an additional application.

How long does a human rights case take?

Human rights cases at the Tribunal typically take one to three years from application filing to final decision if they proceed through full hearing rather than settling during mediation. The timeline includes several months for the response stage, several more months before mediation is scheduled, potential additional months for disclosure and procedural matters, significant wait time for hearing dates which are scheduled months in advance and may span multiple hearing days over several months, and additional months after hearing completion before decisions are issued. Simple cases with narrow issues and limited witnesses may proceed more quickly, while complex cases involving systemic discrimination, multiple applicants or respondents, or extensive evidence can take even longer than typical timelines. Many cases settle during mediation which can shorten the overall process to under a year if settlement occurs early. Cases that settle at the hearing stage after preparation is complete but before hearing begins still involve most of the time and expense of the full process. The Tribunal encourages settlement throughout proceedings and facilitates mediation at various stages, making settlement an option at any point even after hearing has begun. Understanding that the process takes significant time helps you manage expectations, maintain commitment to seeing the matter through, and make informed decisions about settlement opportunities when they arise throughout the proceedings.

What evidence do I need to prove discrimination?

Proving discrimination requires evidence establishing that you have a protected characteristic under the Code, that you experienced adverse treatment in an area covered by the Code, and that your protected characteristic was a factor in the adverse treatment. Direct evidence of discrimination such as explicitly discriminatory statements or written policies is rare. Most cases rely on circumstantial evidence from which discrimination can be inferred including timing of adverse treatment following disclosure of protected characteristics or requests for accommodation, differential treatment compared to others without your protected characteristic in similar circumstances, shifting or pretextual explanations for adverse treatment that don’t withstand scrutiny, statistical evidence showing patterns of treatment affecting people with certain characteristics, and failure to accommodate needs related to protected grounds despite being aware of them. Documentary evidence includes emails, text messages, policies, performance reviews, attendance records, and any written materials showing what happened and when. Witness testimony from people who observed discriminatory treatment or can speak to patterns of treatment provides important corroboration. Your own testimony describing your experiences, how you were treated, what was said, and how treatment affected you is central to establishing discrimination. Medical documentation may be relevant for disability discrimination showing functional limitations and accommodation needs. Comparator evidence showing how others were treated differently in similar circumstances helps establish differential treatment. The Tribunal accepts various forms of evidence and doesn’t require the same strict evidentiary standards as courts, but stronger evidence including multiple sources corroborating your account significantly improves chances of success.

Can I settle my human rights claim without going to hearing?

Yes, settlement is encouraged throughout Tribunal proceedings and many applications settle through negotiated agreements before reaching hearing. The Tribunal provides mediation services at no cost where trained mediators facilitate confidential settlement discussions helping parties explore resolution without hearing. Mediation typically occurs several months after applications are filed once both parties understand the issues and have exchanged basic information. Settlement can occur at any stage including before filing if parties negotiate directly, during mediation which is often the most productive settlement stage, during the disclosure and preparation stages as parties assess the strength of their cases, immediately before or even during hearing as parties face the reality of proceeding through contested adjudication, or after hearing but before decision if parties want to resolve on their own terms rather than risk an uncertain decision. Settlement agreements typically involve payment of money to the applicant, agreements about employment references or terms of departure, changes to policies or practices addressing the discrimination, and mutual releases preventing future legal action on the same matters. Settlement allows both parties to control the outcome, avoid uncertainty and expense of hearing, keep terms confidential unlike public decisions, and resolve matters more quickly than proceeding through full hearing and decision. However, settlement requires compromise from both sides with applicants typically accepting less than they might win at hearing in exchange for certainty and finality, while respondents pay something to avoid risk of larger awards and public decisions finding discrimination occurred.

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